What is workflow again?
Basically it is the INPUT - PROCESS - OUTPUT model which many of you will be familair with from other subjects.
INPUTS is the information coming into the organisation.
PROCESS is what the organisation does with the information - the transformation or changing of it, if you will.
OUTPUT is the information leaving the organisation (or ready to)
eg.
Here are the answers you came up with in class earlier today:
Input – email in orders or requests, fax can be used to receive drawings etc…
Process – Record customer information in a Database, create sales charts/figures in a spreadsheet, creating letters via WP, enter appointments in eDiary… all these improve efficiency and production
Output – Email customers/staff, prepare presentations to give to customers/staff using PowerPoint
Hope this makes things a bit clearer?
Class of 2008-09
Some are missing but here they are in their civvies on exam leave!
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