Decision Making

Decision Making

As you can see from the diagram,

Strategic decisions are long term policy decisions made by senior managers such as the Managing Director or Chief Executive. They are non-routine and normally high risk.

Tactical decisions follow on from the strategic aims/objectives and are medium term and less complex. They are usually made by middle managers.

Operational decisions are routine, day to day decisions made by junior managers. They are normally very simple decisions with low risk.